SUPPORT

You can contact a support representative at any time.

TECHNICAL INQUIRIES

Download Adobe Digital Editions to be able to access all the books in our library.

We will gladly look into the content issue if you contact Customer Service with the title causing you trouble, the device you're trying to access it on and describe the issue in detail.

Contact a customer service representative specifying the book title and the device being used. We'll look into it and get back to you shortly, usually within 24 hours.

As long as you have an internet connection, you can read or listen to our fully dynamic content using all the leading modern devices including computers, smartphones, mobile reading devices and tablets.

For any and all questions, complete this simple online form and a customer service representative will get back to you shortly, usually within 24 hours.

Our content is compatible with all modern devices. From Android devices, to iOS devices, or computers and eReaders, you can read books or listen to music or audiobooks from anywhere!

BILLING AND MEMBERSHIP

We look for the titles that will best compliment our library so your experience is as complete as possible. We also accept requests so if there's a title you don't see please send it to requests@upbeatee.com

After you cancel using our online form you should receive a confirmation email to the email address used when setting up your account. If you haven't received a confirmation, please follow up here.

With new content added daily, keep checking back to see if we've added what you're looking for. You can also request anything by sending an email to requests@upbeatee.com and we'll look into it for you.

With no long term contracts you always have the option of canceling at any time.

If you received a confirmation email after cancelling your account but have still received a bill, contact a live rep who will gladly look into the issue right away.

The easiest way to end your membership is to fill out this online form or phone a live representative toll free at: 1-855-779-2130. Continue to enjoy access to your account until the end of the term you already paid for.